General turn around time

At first our turn around time may seem a bit long, but please remember all of the cleaning and repair work is done by hand. We would rather take a few days longer to ensure that your rug gets the proper and personal attention that we have built our reputation on.

For our standard cleaning, the turn around time is approximately 2-3weeks.

For our urine wash, the turn around time is approximately 4-6 weeks.

Repair generally adds 1-3 weeks depending on the extent of the repair. Large projects may run extra time. 

Cut off dates for return before Thanksgiving

10/1/18 Rugs with cleaning and needing repair. Very large projects would need additional time.

10/3/18 Rugs needing a urine wash/dog body odor wash. BAKO or FAKO.

10/24/18 Rugs that need a standard cleaning.

Cut off dates for return before Christmas

11/5/18 Rugs with cleaning and needing repair. Very large projects would need additional time.

11/7/18 Rugs needing a urine wash/dog body odor wash. BAKO or FAKO.

11/28/18 Rugs that need a standard cleaning.

 

 

 

 

 

 

 

214 E. Franklin St.

Richmond, VA 23219

(804) 344-0081