Turn around time and holiday deadlines

 

General turn around time

At first our turn around time may seem a bit long, but please remember all of the cleaning and repair work is done by hand. We would rather take a few days longer to ensure that your rug gets the proper and personal attention that we have built our reputation on.

For our standard cleaning, the turn around time is approximately 2-2 1/2 weeks.

For our urine wash, the turn around time is approximately 4-6 weeks.

Repair generally adds 1-3 weeks depending on the extent of the repair. Large projects may run extra time.

Thanksgiving holiday cut off dates:

10/17/17 Rugs needing a urine treatment AND repair need to be to us by 10/17/17 to be back for Thanksgiving.

10/24/17 Rugs needing a urine treatment need to be to us by 10/24/17 to be back for Thanksgiving.

10/24/17 Rugs needing standard cleaning AND repair need to be to us by 10/24/17 to be back for Thanksgiving.

11/1/17 Rugs needing a standard cleaning need to be to us by 11/1/17 to be back for Thanksgiving

Christmas holiday cut off dates:

11/14/17 Rugs needing urine treatment need to be to us by 11/14/17 to be back for Christmas.

11/14/17 Rugs needing standard or urine treatment AND repair need to be to us by 11/14/17 to be back for Christmas.

12/6/17 Rugs needing a standard cleaning need to be to us by 12/6/17 to be back for Christmas.

 

 

 

 

 

 

 

214 E. Franklin St.

Richmond, VA 23219

(804) 344-0081