About Us

Due to concerns about the Covid 19 Virus, social distancing, and to keep our customers and staff safe, Christian Lorraine will have modified drop off and pick up procedures.
For our pick up and delivery customers, we will resume picking up and delivering rugs in home on June 22, 2020. We ask that you move all small and/or decorative items.
We appreciate your patience.

MODIFIED DROP-OFF PROCEDURES
Starting Monday, 03/23/20

In an effort to comply with CDC guidelines regarding slowing the spread of the corona virus, we are modifying our drop-off procedures as follows:

When you arrive, please return to your vehicle and call us at 804-344-0081.

Be prepared to provide us with the following information up front:
o name
o phone number
o address
o a brief description of your car and where you are parked

Please open your car and arrange things as necessary so that we can come out and unload your rugs for you. Please remain in your car while we unload.

We will bring your rugs in to our facility, measure and disclaim them and will call you to go over pricing and conditions. PLEASE STAY PARKED. When we have finalized the agreed upon services, we will return to your vehicle to have you sign some paperwork and will provide you with copies to take home.

If there are any extenuating circumstances related to the condition of your rugs, we may ask you to come in to the shop briefly. We will allow only one customer in the shop at a time, we will require that you wear a mask, and ask that you maintain a 6 ft distance from our staff members and touch only what is provided to you.

We will be regularly disinfecting all common surfaces.

Thank you for your patience and understanding as we work to protect your safety and that of our staff in these unprecedented times.

MODIFIED PICK-UP PROCEDURES
Starting Monday, 03/23/20

When you arrive, please return to your vehicle and call us at 804-344-0081.

Be prepared to provide us with the following information up front:
o name
o a brief description of your car and where you are parked
o if you are picking up large rugs, please let us know if you need them folded down in order to fit in your vehicle

We will be processing payments over the phone prior to loading your rugs. We accept VISA, MASTERCARD and DISCOVER, cash, or check.

Please open your car and arrange things as necessary, including laying the seats down if necessary so that we can come out and load your rugs for you. Please remain in your car while we load.

We will bring you a final copy of your invoice and a receipt when we load the rugs.

We will be regularly disinfecting all common surfaces.

Thank you for your patience and understanding as we work to protect your safety and that of our staff in these unprecedented times.

Christian-Lorraine Oriental Rugs is a full service oriental rug store in Richmond, Virginia specializing in cleaning, repair/restoration, and sales.

Christian-Lorraine was formed by Langdon T. Christian, IV and John K. Lorraine Jr. in 1985 and is currently owned by Rebecca B. Lorraine and Ruby C. Lorraine. We are known as Virginia’s premier Oriental rug cleaning and restoration specialists, renowned for our hands-on expertise in caring for antique and modern oriental rugs. We feature an in-plant cleaning process where your fine rugs are carefully wet washed by hand. We also have restoration artists that repair, restore, and preserve your fine carpets through careful hand-sewn techniques. Antique and new oriental rugs and other collectibles are offered for sale as well as  top of the line carpet pad and Reefer Ghaller moth proofing products.

 

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We are located at 214 East Franklin Street in historic Downtown Richmond, Virginia 23219

Please call us at (804) 344-0081 or email us at clrugs@verizon.net

Due to concerns about the Covid 19 Virus, social distancing, and to keep our customers and staff safe we have modified procedures. Please read the above information.
Our business hours are Monday-Friday from 9:00am-5:30pm
We appreciate your patronage. Stay safe.

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